Creekside Coffee Factory - Westwood

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2024-10-30

The food and atmosphere are great and I appreciate the lactose free milk option. I had a cookie dough croissant, which was delicious. The customer service leaves something to be desired though. I asked for a mug for the coffee I ordered only to be told they didn’t have any. The coffee was put into a paper cup and filled to the brim, which was too full to even put a lid on. I pointed to where they had about 30 mugs right next to where I was standing. Again I was told they didn’t have any. Now I was getting annoyed. I just wanted to pour the coffee from a paper cup into a mug. I was finally given a mug and was told it was for a large coffee. That didn’t matter, I just wanted a mug so I could transport the coffee to my table safely. It is beyond me why they wouldn’t have mugs for a regular sized coffee or just put the regular sized amount into the large sized mug. As an interesting note, the regular coffee filled the large sized mug almost to the top.

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2025-02-07

The staff today were so kind and warm! Thank you :-) The latte I ordered was rich and smooth, with perfectly fine foam and the ideal temperature—truly the best latte I will definitely visit again to enjoy this lovely latte! ! !

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2024-08-05

Went on a weekday morning around opening and it was not busy. There were a few people filing in around the same time but there was no line and lots of tables to choose from. Ordered a London Fog and a bagel, which they offered to toast and add cream cheese, which I ate at the cafe. Stayed for close to three hours in total and it did not get overly busy. Noise level was great for conversations and staff did not rush anybody out. Would recommend as a quiet and laidback place to meet up with friends.