The Coffee Bean & Tea Leaf

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2024-12-09

Went today and was treated SO poorly, not sure what is wrong with this location and the girls working here because I’ve been going to coffee bean for forever and never experienced this before! Sucks that I will be avoiding this place going forward and letting everyone else know. I felt that the girl who made our order wrong THREE times, did it on purpose because she gave me SO much attitude and huffed and puffed as I was letting her know “how to” make my drink. Which mind you, I just wanted caramel on top of the drink. NOT even something difficult or crazy/ out of the ordinary. She just chose to be RUDE about it. It was my mom’s first time there and even she says she’s never going to get their coffee ever again. I did contact the corporate office because it really felt that the employees could not care less about good customer service or just being kind for a 2-minute interaction that’s all. I work in the public too and I would NEVER treat anyone this way. We work hard for our money and choose where to spend it and to be treated this way and have someone roll their eyes and huff at you because they do not want to make your coffee right for you when it’s literally in their job description? It is beyond me. Please avoid this place and spend your hard earned money elsewhere, anywhere but here.

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2024-10-09

I needed to get my daughter a quick gift and since she also loves this place I went inside to pick up a gift card. The service was quick, friendly and when I mentioned it was a surprise, the card was placed in a small cup with a bunch of coffee beans. I have never had anywhere else do something so sweet and thoughtful for no reason. 💕

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2025-03-01

Each time that we've come to the coffee, bean and tea leaf we've gotten great service, delicious goodies, and all around a great experience.