Klatch Coffee Ontario

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2025-01-08

Can we talk about customer service ? AMAZING the female manager whose name I forgot has a personality that’s top tier ! My first visit she was so joyful and pleasant and this was mid day I came again for a second visit EARLY THIS MORNING before 730 and again she just warms the place there was also a male with her who was also pleasant I started having side conversations with them as if I knew them ! Now seriously I say all that to say customer service alone is enough to make me return ! Now the coffee better than Starbucks stronger and cheaper and the avocado toast DELICIOUS !!!!!

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2025-03-12

I came in to order coffee for my coworkers, and a tea for myself, a non-coffee drinker. I typically drink Earl Grey, which Klatch does not carry. They suggested I try the China Breakfast, and the staff member added lemon peel and sugar-free vanilla for a little sweetness, thinking I would really enjoy the flavor. She was right! This is the best cup of tea I've had from a store in years! The drinks were made quickly and everyone was professional and polite. I will be sure to stop in when I travel near any Klatch Coffee in the future!

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2024-11-25

I ordered an iced Caramel Brulee Latte, and my friend ordered a Hot Cappuccino. I really liked my latte. The only thing that I noticed is that the sunlight kept coming in, and I didn't see a blind to unfold. And there were no extra chairs because someone else was using. Once they left, I was able to get it and sit more leveled to my friend. In the beginning, I had to use a tall stool. Maybe having a smaller stool, like 2 or 3, just in case others get the regular chairs from the tables. Next time I go to a Klatch Coffee shop, I want to try the pastries or something else from the food menu.