The Coffee Bean & Tea Leaf

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2025-02-13

Restrooms are not available cause they need to be cleaned 🤷🏻‍♂️Mr. Lee needs to be nicer. I don’t care so much for bad juju so early in the morning. When I finally got to use the restroom. 15 minutes later, there was dry urine on the floor. I don’t think Mr. Lee like my mustache, and made me wait. I really hope he doesn’t treat his employees this way.

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2025-03-03

I ordered a drink on the app at the Rancho Cucamonga store. I went into the store and was told I did not have an order at that store. I was in a hurry so I left the store quite embarrassed thinking I ordered at the wrong store. Later in the day, I notice the charge on my cell for that particular store. I then emailed corporate and they emailed me back that I would have to go back to that store in order to get my refund. I even sent corporate a screen shot of my receipt. To have a customer travel 15 miles to get a refund is ridiculous. We all make mistakes but when you realize your mistake mak e it right! Corporate never made it right. Bad business policy and DEFINITELY BAD CUSTOMER SERVICE!

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2024-02-29

This is my best friend fav coffee shop and I definitely wanna comeback with her!! The cash back girl was absolutely nice and kind! The coffee was wonderful!! Thank you for this beautiful experience!