The Human Bean

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2025-02-21

We've been trying to steer clear of Starbucks and have been trying out local shops more. The Human Bean is a chain, but it's a wonderful one. The coffee is incredible, the menu is vast, the employees are always kind and helpful. The company seems to care about its people and upon researching it looks like they have incredible policies and source their coffee directly from farmers. I'm a forever customer now!

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2024-10-21

On this day I ordered a 24oz cold brew light on ice w/ heavy cream and 3 stevias. COFFEE: This was a very good cold brew with exactly the flavor profile you come to expect from cold brew (e.g., low acidity, light cocoa-y flavor). The beverage was made exactly to my specifications. SERVICE: The service was good. I was in and out in 5 minutes and the staff was friendly. CONCLUSION: $7 seems a tad spendy for coffee, but when you factor in things like quality and size (this was a 24oz; Starbucks has 20 & 30oz) and the presentation (the chocolate covered coffee bean) I think their unique value proposition shows.

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2025-01-18

Stopped this morning for coffee and was pleasantly surprised by the positive vibe from most of the employees. One young lady in particular was very helpful and friendly when I was ordering. Her smile made my day and I especially loved her red hair!! Her wonderful customer service should be recognized by management as I know good customer service when I see it.