Peet's Coffee
Berkeley-born chain featuring signature coffee, tea & blended drinks alongside baked goods.
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2024-11-15
Ah… my nostalgic spot when I came back to visit. I use to love Peet’s so much that in 2007 I worked as a shift leader for 3 months before my restaurant open. Always go for their classic Major D blend. This location hasn’t change much since 10 years ago.
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2024-09-25
The cashier was great that rang me up and got my order right . I tipped him. The barista male was very unprofessional. He doesn’t look like he enjoys his job and does a rush job. He made my drinks wrong and left out the sugar tree vanilla and it was an easy fix but I heard him say I thought you pumped the sugar free vanilla into the cup to the gentleman who took my order and I thought to myself but it’s still the baristas responsibility to know all ingredients are for sure put into the drinks not assume it is once it’s in his hands to make the drink. I felt that’s not the way you handle addressing an issue by passing the blame back to the other employee and especially where I can hear it at a customer . It makes it weird and uncomfortable for the customer. Also if I felt he did a good job to where I tipped him because his attention to getting my order right speaking of the man who took my order . Also the barista seemed more into talking to the young lady that was there and that’s probably why he made my drinks wrong and forgot specific ingredients. Also Don’t embarrass your associates like that . That was something he could have told the employee out of the customer’s presence because I felt I had to make the air lighter for the employee and so shouldn’t have to feel like that and I don’t want weird experiences starting my day when I’m just trying to get coffee to start my day. I’m just saying it’s unprofessional. I am a business woman and my attention to details in customer service is close .
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2024-11-17
This Peet's became much cleaner n nicer than before. I like current friendly staff 😊
Peet's Coffee
255 E 3rd Ave, San Mateo, CA 94401, USA
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