My Friend Joe Coffee

⭐️⭐️

2025-02-25

I’m leaving this review because this has happened Three (3) times now in the last few months. I do not understand why the woman who is usually at this location borderline refuses to take orders over the phone. The first time this happened months ago, she picked up the phone and set it on the counter. When she was talking to guests IN the store, I thought she was talking to me. When it came to the end of the phone call I realized she was talking to guests in the store, and confused on why she picked up the phone only to ignore me. When I got to the store, they told me they didn’t take my order, so I left. The second time, more recently, she took my order but did not take a name or tell me a total. When I got there, they took a few minutes to finish up my order, but I was handed 2 bagels that were different from what I ordered. I asked for a refund and left. Today, she took my order (again, didn’t take a name or tell me my total)but when I arrived to the store 15 mins later, they had not even started making it. I was late for work so I left without the food, but was disappointed and a little irritated that this same woman has done this to me so many times now. For whatever it’s worth, they were not busy this morning. There were 2 other people inside when I arrived, nobody in line. The boy who was cashiering seemed confused about what happened and apologized, I appreciated this. At the end of the day I keep coming back because I love the bagels and it’s a convenient location for me, but I am skeptical to return.

⭐️

2024-12-29

Ordered a smoothie recently and the cashier rolled her eyes ,no communication and no heads up as soon as the drinks were done. Very unprofessional and rude. I understand if the place was busy but it wasn’t. This was a young white female as well. Definitely made me not wanting to come back. She should have that attitude with her father and not the customers.

⭐️⭐️

2025-01-26

Used to be better. Very few bagels to choose from at lunch time. Our order was wrong. Very expensive, $45 for three bagel sandwiches.