Red Owl Coffee Company

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2024-02-24

Beautiful modern store. Busy drive-thru but nobody inside. I've only ever been to a Starbucks a few times and only with people who knew what they were doing so I was confused coming in. There were no signs to indicate where is order and where is pickup. I finally noticed a screen in the middle of the counter so I used it to order. The whole time I was there no one said a word to me to verify the order or anything. I think I waited 5 or more minutes because the drive-thru guests were probably more important. I wasn't in a hurry so it's not a huge deal but it was a little off-putting. The Big Cheesy bagel with pimento was delicious and my coffee was very hot. There was no extra cardboard sleeve so it wasn't comfortable to hold but I'm sure they'll fix that kind of thing, they've only just opened. I was there at 7:30am on Friday morning in case anyone is looking for a good time to go when it's not super busy.

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2024-12-13

Bry is fast, efficient, and personalized, while also being empathetic and sensitive to the customer's needs. It's important to make customers feel like they're being heard and that their time is valued.

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2024-11-14

I've gotten coffee here a few times now because it's down the street from my school, and I couldn't recommend it more. Everything that I've tried has been great, and the staff is always nice. The muffins are always hot and amazing. I just tried the red velvet one and think everyone should try it too!!!