Bober Tea & Coffee + Mochi Dough Carmel

⭐️⭐️⭐️

2025-03-16

This place is absolutely beautiful on the inside, definitely a social media user's dream. There really isn't an area you can't take a cute pic of. We ordered a sandwich - I believe the spicy pork slider. We noticed the wait was pretty long, but figured it took a while to make the food. When a table that ordered their food after us got their food, I went to the front to check on our order. By this point we'd been waiting probably 20 minutes. It took a minute for me to be acknowledged at the front. When I asked about my order, the cashier was trying to see what was going on. The person preparing the food insisted she had already called my name and implied it was my fault. Then she insisted she gave the cashier four sandwiches (one being mine) and implied he gave it to the other people. She was so loud that the table she said had our sandwich all stopped and looked at us as if they were the issue. She tried to get the cashier to go to their table to get the sandwich. He let her know he didn't give our sandwich away, but again, she insisted he did and tried to get him to go to their table again. He looked embarrassed. I spoke up and asked them to please just make me new sandwich as I wouldn't want one that was given to a different table anyways. I can confirm the cashier only had three sandwiches for the table, so he was correct. The cashier called our name just a minute or two later and let us know he found our sandwich. It was made, just somehow hidden, confirming our name was not called and not given away as the person preparing the food had said. I would like to say the cashier apologized and tried to handle the situation appropriately, but the person preparing the food did not at all. She accused both the cashier and myself of being at fault. It made the experience awkward and disappointing. I didn't even ask for a fresh remake as I just wanted to get out. I don't know that I can fairly review the food as it was apparently sitting a while before eating. It didn't taste good, but it could have been it just wasn't a flavor I enjoyed, or it could have been just getting cold, but I will say the packaging was adorable, and it made for a cute pic as well.

⭐️⭐️⭐️⭐️⭐️

2025-02-09

I couldn’t have picked a better place! I hosted a meet up of a total of 13 j-fashion enthusiasts and while the atmosphere of the place is undeniable i was worried it would overwhelm the staff or that they may potentially be rude as that’s not an unusual experience when you’re wearing something out of the norm and bring 13 people with you. If anything they were excited to have us and incredibly sweet and helpful. They brought our drinks and food to the tables, they helped us move tables when our wheelchair user arrived, and even took our group shot. And i mean they got into it. Full on amazing wonderful excited energy. They were nothing but a total delight. On top of that everyone LOVED their drinks and food! My partner said he had the best coffee he’s ever had and my strawberry matcha latte was amazing. The staff even took the extra time to make a cute little heart on the top of the matcha foam on my drink. I would strongly recommend them to anyone who’s going to be nearby! An absolute delight every second of the evening!

⭐️⭐️⭐️⭐️⭐️

2025-01-04

The food was absolutely delicious! The atmosphere in the place was amazing, very welcoming and enjoyable. We went as a large group of women, and the service we received was exceptional. Everything was handled perfectly, and we felt so well taken care of. I highly recommend this place 100%! Thank you for such a wonderful experience!