The Roasted Bean
Located in Springfield, MA, The Roasted Bean is a Coffee Shop rated 2.9 stars by 9 reviewers. Find local coffee and coffee shops across North America. Browse our comprehensive directory of cafés, coffee shops and espresso stands in the USA and Canada.
https://mgmspringfield.mgmresorts.com/en/restaurants/the-roasted-bean.html
⭐️
2025-01-06
The worker was on her phone the whole time we tried to order. While we were ordering she was texting and doing voice to text! I have never seen this before. Needless to say, she was distracted and she got one of the drinks wrong. She used whole milk in a dairy free order. Not a huge deal. When we let her know, she yelled at us for not telling her sooner. The thing is, when we ordered we told her it needed to be made with almond milk. She was super rude and was yelling at us in front of other customers and it wasnt necessary over a simple remake of a drink. She's got her cell phone in one hand and waving the other around screaming in front of people. Way over the top.
⭐️
2024-02-04
Got a hot chocolate. No personality from server. They use very little Hershey syrup you put on ice cream to make hot chocolate. Can barely taste it. Waste of $6.50 for a large that is not much bigger than a small. Not impressed. Would rather go to Starbucks. Which is says a lot being in Massachusetts.
⭐️
2024-10-07
Just stopped by to get a coffee while at the casino. Fork was on her phone and when we got to the counter she disappeared. We waited a few minutes and decided to leave. Then noticed she was behind us just standing around.
The Roasted Bean
1 MGM Wy, Springfield, MA 01103, USA
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