Moms Coffee

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2024-12-16

I don’t know if the young lady behind the bar was having an off day. We weren’t offered a size for our latte. She auto charged us a large which tasted like pure milk. We had to purchase an extra shot which still did not fix the taste. I kindly asked for the drink to be remade to which she scoffed. I shouldn’t be forced to pay for a drink you messed up. I even tried fixing it by purchasing and extra shot. Sadly we ordered food too. The feeling was awkward after the baristas rolled eyes and scoffs about the drink. To add insult to injury, my breakfast sandwich was burnt. I kindly asked for the sandwich to be remade. More scoffs. The sandwich was remade and was not burnt but now the opposite, the egg was cold. The remake of our latte was good. We really wanted to like this place but not to be treated this way. We tipped 18% too. Darn.

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2025-03-12

All the staff couldn’t stop touching their phones every 5 minutes. Was served a burnt sandwich probably because she was sitting around on her phone which already is pretty gross as I didn’t see her wear gloves or wash her hands.

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2024-11-19

I went into mom‘s coffee to get a scone and I would like to get it heated up. I paid and sat down and 15 minutes later they forgot about me and they pulled out the scone out of the toaster oven and it was completely burnt and they still handed it to me, I know mistakes can happen but at least one up to your mistakes and reheat another one.