Café Pékoe

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2024-04-17

A very nice cafe with very cool interior. The space is pretty huge with big benches as well as small table for seating yet it’s always busy. I tried their salmon bagel which was pretty average and their tofu poke bowl which was good. The staff is very friendly and the service is quick. Would definitely love to give another visit to this cafe to try more pastries and coffee.

⭐️

2024-09-26

I am still in disbelief after my experience at this café. From the outside, it appeared to be a friendly and modern spot. I ordered a coffee and a muffin, but to my shock, the muffin had a piece of aluminum inside, which is incredibly dangerous to consume. I approached the cashier, a blonde lady, to inform her about this issue, and she didn’t even bother to apologize. She looked at me as if she already knew what the piece was. I politely asked if they could offer me another pastry given the situation, but she refused, which was extremely surprising since it seemed like the least they could do. She then offered to refund my card, but when I asked if she needed my card number or receipt to process the refund, she said no, which was odd. It felt like she just wanted me to leave and move on to the next customer. I insisted that she show me the refund, and only then did she start using the iPad to look for my order. She eventually asked for the total amount and the last four digits of my card, revealing that if I had left when she told me to, I likely wouldn’t have received my refund at all. She tried to refund me by having me tap my card on the card reader, but it didn’t work. It became clear that she didn’t even know how to process a refund. In the end, she refunded me in cash. This entire experience was painfully awful. The place may look nice, but it lacks proper management and customer service. The staff is unprepared for situations like these, and I certainly do not recommend this café. Besides, the muffin itself was bland and tasted like plain dough. Both my friend and I were extremely disappointed.

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2024-08-26

The salmon bagel was to absolutely die for and we still talk about how good it was! Really creamy hot chocolate and pretty good service. Loved the different combinations of cuisine here, would definitely love to visit again!