Black Rock Coffee Bar

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2024-09-20

I stopped in around 11ish on a weekday, it has a pretty lively feel. They have some artsy walls, some vibrant chairs & different seating options - small tables, large tables, high seating, counters, & couches. There is also space to sit outside, some vibrant chairs both in & out. There were only two other people there at the time so it was quiet, I imagine it might get a little loud when they are busier just due to the open space & acoustics. The place looks cool though, love the lights. Staff was friendly, drive thru seemed consistent & others did stop by during my short time there. Even though it wasn't busy inside I was greeted promptly, the girl was super nice, & my drink came out pretty fast. I ordered an iced sugar free Irish Cream latte. I am really happy that they have other sugar free flavors available other than just the basic vanilla or caramel. I got a large, it was a pretty good size & the price wasn't bad. I was a little disappointed they were sold out of their ham & cheese croissant so I didn't get a chance to try it. They do sell a variety of food & drinks, not just coffee, so there is something for everyone here. Clean establishment, no issues with the service, seems like a great place to get together with friends. Give them a try!

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2024-11-01

Coffee was fine, service was fine, atmosphere was fine. Value however is a different story. Normally I frequent Starbucks for their Nitro Cold Brew, they do not put ice in their coffee. Unfortunately the coffee I received this morning had about half a cup of ice in it...for the same price as Starbucks Nitro without ice. Had I known that I was going to get half the amount of coffee I would have specified no ice. From a value perspective, paying the same amount of coffee for less ice is silly. The cherry on top however is the fact that I have to agree to receive marketing emails if I want to send feedback directly to Black Rock, that's ridiculous. I'm not wanting a refund or anything like that, just be aware that you're offering less coffee for the same price as Starbucks, and don't make marketing a requirement, it's unnecessary.

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2024-12-05

I've been coming to to this location, and I loved the service, until this past year. Over the last nine months the diverse and helpful staff, has disappeared, and what has replaced them is a subpar staff. They are consistently getting my drink order wrong, and today the lid they placed on my coffee definitely did not fit, because my drink spilled all over the bagels I ordered. Now I have no breakfast and a mess to clean up. It makes me sad how far the service has fallen off here.