Beans & Brews Coffee House

⭐️⭐️

2024-09-25

Stand here at the empty desk for a few minutes. Finally someone came up and said they close at 6. It’s 6:02. Had someone been at the counter when they were not yet closed it would not have been after 6. Luckily there are many more places to buy extremely overpriced coffee.

⭐️⭐️⭐️⭐️

2024-11-17

There was an AMAZING employe working the drive through today! She was kind, friendly, patient, and so helpful. If I had a business, she’d be the first person hired. The ONLY reason I only gave 3 ⭐️’s is because the Coffee I got was SO HORRIBLE. I had to dump it out 😭

⭐️

2025-02-22

I have never had any issues with this place as their coffees and drinks are always good, but today I went in and got my usual B&B Chai and a caramel frappe. The chai drink was very strong and had an overpowering clove taste, which prompted me to ask for a drink change. “Bayla,” the shift lead, helped me and refused to change my drink , even when she told me that the chai is premixed and that it would all be strong and have the same taste since it is one batch. I asked to get a different option, and she said she would have to charge me for a different drink, that they can’t waste product and just give away drinks, and would only be able to give another chai drink. I asked for my money back, and she ended up refunding me for both drinks, not just the one. I told her that her logic didn’t make sense and that I would pay for the caramel frappe since that wasn’t an issue, but she insisted that it was as a courtesy. She couldn’t change my drink because they can’t give away product but refunded me for both drinks, which seems contradictory! As I walked out, the whole staff there had something to say about the exchange but only as I walked out. Service has gone down hill a lot