Beans & Brews Coffee House

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2025-02-18

I visited this coffee shop during the daytime, and the first thing I noticed was how dim and dark it felt inside. The atmosphere could definitely use better lighting to make it more inviting. One of the biggest disappointments was the lack of food options. Their online menu showed sandwiches and other items, but when I got there, none of those were available. The only things on display were bagels and some sweet treats, but they looked old and unappetizing, and it was hard to even see them clearly. The interior of the shop feels outdated and could use some refreshing. While the staff was kind, they weren’t very attentive. A little more effort in greeting and acknowledging customers would make the experience much better. On the positive side, the coffee itself was decent, but overall, I expected a better experience. If they improve their menu, update the space, and work on customer service, this place could have a lot more potential.

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2025-01-08

I went there today around 3:58pm to buy a medium frozen cookie dough with whip cream and paid with my points. After payment the girl(tomboy looking I apologize, but I don’t know her name) who took my order turned around to make my drink along with another worker, they started whispering after I paid, which made me feel uncomfortable. When she gave me my drink the whipped creaming was completely out of the lid and there was whip cream around the cup. The girl was holding her laugh along with the other worker after I took the cup from the counter. Unfortunately this was not the first time I’ve had an upsetting experience last time I went that same girl took my order and after leaving my drink on the counter she tossed the straw on the counter with an annoying look on her face. I’m really disappointed because I’m a frequent customer and that girl is usually the one who always takes my orders…. If she doesn’t like her job she can always leave or she can improve her customer service..

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2024-11-29

Everybody was great their smoothie was awesome. Atmosphere was great quick service pumpkin spice on ice could use a little bit more cream and sugar more sweetness but was pretty good